Frequently Asked Questions
Everything you need to know about Sun Mountain Sports gear and services.
What is the standard shipping timeframe for golf bags and carts?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your products?
Yes, Sun Mountain Sports offers a limited one-year warranty from the date of purchase against defects in materials and workmanship for our golf bags, carts, and outerwear.
Can I return a customized or personalized item?
Items that have been customized with specific embroidery or logos are made to order and cannot be returned unless there is a manufacturing defect or error on our part.
How do I clean and maintain my Sun Mountain golf bag?
We recommend using a mild soap and water solution with a soft cloth. Avoid using abrasive cleaners or power washers, and always allow the bag to air dry completely before storage.
Are your waterproof bags truly submersible?
Our H2NO line is designed with waterproof fabrics and sealed seams to withstand heavy rain; however, they are intended for weather protection and are not designed to be submerged in water.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.